We give one week to our customers to bring back their hair for any remedy that has to be done on the hair, exceeding this one week, Luyhair is not more responsible for an done on the head. For that reon, we plead with our clients to check and verify their hair very well before leaving the shop. We only provide chairs just for our customers to enable good air conditions for our customers, we plead with you to understand that our clients are our priority. No pet is allowed in the shop